Understanding the Troveo portal: Deals, earnings, and payments

Your Troveo portal is your home base for tracking deals, data, and content performance. In the Delivery & Earnings tab, you can see how your submissions are progressing, view accepted hours, and follow your earnings from review to payout. Each section below explains what you’ll find in the Delivery & Earnings tab and how to interpret it.

Delivery Deals

This section shows all active and past licensing deals your content has been submitted to. You can see which buyer each deal is with, the review status (i.e. Buyer Reviewing), the hourly rate, and how many hours have been accepted, are awaiting review, or were rejected. This gives you a quick overview of where your content stands across multiple deals.

Accepted Hours / Minutes

Accepted hours (or minutes) represent the total amount of content the buyer has approved for licensing. These approved hours determine your earnings for that deal. If some hours are still listed as “Awaiting,” that means the buyer’s review is still in progress.

Gross/Hour Rate

This shows the gross rate per hour the buyer is paying for the accepted content in that deal. 

Earnings & Payment

Here you can track all financial details tied to your deals, including total earnings, payments received, recoupable expenses (if any), and your current balance. This is your main hub for understanding what’s been paid out and what’s still processing.

Licensor Earnings

This tab displays the portion of earnings attributed directly to you as the content licensor. You’ll see which deal and delivery order each payment corresponds to, the accepted hours, and the final amount earned.

Partner Earnings

If you’re a partner, this tab shows that portion of the earnings.

Recoupable Expense

Certain external expenses related to fulfilling licensing obligations may be passed through to licensors, as applicable. These expenses may include physical hard drives, ingestion, scraping, data transfers, hosting/storage, transcoding, and other pre-processing steps required to fulfill a licensing deal.  Any expenses that have been applied to your account will appear in the licensor portal under the Earnings & Payment dashboard. If no expenses appear in your dashboard, none have been applied to your account. Some expenses may take longer to calculate and may be applied at a later date. 

Payout History

This tab lists every completed payment you’ve received, along with the date, deal, and amount. It’s your running record of all payouts issued to your account.

Balance

Your balance reflects the total amount earned but not yet paid out. As payments are processed, your balance will decrease accordingly. You can also view a detailed ledger of transactions, including delivery orders, recoupable expenses, and running totals, under this tab.

Total Earnings

This is your cumulative gross earnings across all deals, before any deductions or recoupments.

Total Recoupable Expense

This shows any applicable recoupable expenses that have been posted to your account. 

Total Paid

The amount that has already been paid out to you from completed deals.

Calculation in Progress

This means Troveo is still finalizing data for this deal. Once calculations are complete, the section will update.